Public Disclosure Statement
Last updated 13 August 2026
Licensing Information
Kindred Insurance Brokers Ltd FSP1012998 is a registered Financial Service Provider and Authorised Body operating under the Financial Advice Provider license, held by Community Broker Network NZ Limited ("CBN NZ") (FSP1003687). Our activities are regulated by the Financial Markets Authority (FMA).
Nature and Scope of Our Advice
Our advisers are skilled in providing guidance on a variety of insurance products: business insurance, commercial insurance, domestic and personal, often grouped as Fire and General Insurance. We’re here to help you protect your assets and liabilities, reducing the financial impact if the unexpected happens.
We focus solely on Fire and General Insurance and do not offer advice on Life and Health Insurance, Investments, Kiwisaver, Medical Insurance, or Mortgages. However, if you need advice on these products, we’re happy to connect you with a trusted specialist.
We and CBN NZ are affiliated with Steadfast NZ Limited (Steadfast), which supports us in delivering high-quality advice through purchasing advantages and enhanced service support.
Our financial advice spans a variety of products from New Zealand-based and international providers. Here are some key offerings:
Products
Domestic Property and Contents Insurance
Business and Commercial Packages
Liability Insurance
Motor and Vehicle Insurance
Cyber and Data Protection
Specialised Plant and Equipment
Travel Insurance
Event Insurance
Contract and Project Insurance
And more
Providers
360 Underwriting as Underwriting Agents of AIG
Agile Underwriting Limited
AIG Insurance New Zealand Limited
Ando Insurance Group Limited
AWP Services New Zealand Ltd
Berkshire Hathaway Specialty Insurance Company
Bounce Insurance Limited
CFC Underwriting Limited
Chubb Insurance New Zealand Limited
Classic Cover Insurance underwritten
Club Auto Insurance (NZ) Limited
Cover-More (NZ) Ltd
Delta Insurance New Zealand Limited
Dual New Zealand Limited
Emergence NZ Ltd
IAG New Zealand Ltd
Insurance Underwriters (NZ) Limited
Lumley, a business division of IAG
Market Lane Insurance Group (NZ) Limited
Mecon Insurance Limited
Nautilus Marine Underwriting Agency Ltd
NM Insurance
NZ Underwriting Agencies
NZI, a division of IAG New Zealand Limited
Protecsure Pty Ltd
QBE Insurance (Australia) Limited
Solution Underwriting Agency Pty Ltd
Star Insurance Ltd as Underwriting Agents
TAI, a division of Insurance Wholesale Limited
The Hollard Insurance Company Pty Ltd
TLC Insurance Ltd
Totara Property Insurance Ltd
UAA New Zealand Ltd
Vero Insurance New Zealand Limited
Vero Liability Insurance Limited
Vero Marine Insurance Limited
Zurich Australian Insurance Limited
And more
Fees, Expenses, or Other Costs
We earn through a combination of fees and commissions. Fees are based on the time and complexity involved in setting up your policy, and any adjustments or cancellations during the policy term may incur a fee as outlined on your invoice. There are no set fixed fees. Any fee will be disclosed to you at the time the advice and quotation is provided or prior.
Any additional charges, like credit card fees, will be disclosed in our recommendations.
Conflicts of Interest and Incentives
We may receive a commission from insurance providers based on your premium. The commission rate is flat and it set by the insurers. If your policy is cancelled, this commission may be retained by us. Referral fees we pay to partners are usually based on remuneration arrangements. If a conflict of interest arises, we will promptly disclose it and prioritise your interests. Our advisers are dedicated to acting in your best interests, supported by a conflicts and gifts register to maintain transparency.
CBN NZ retains a portion of the income for professional support to us.
Premium Funding:
To make payments easier, we offer premium funding, allowing you to pay in instalments. Please note, premium funders charge interest and can cancel policies for non-payment. In these arrangements, the funding company may pay us a commission on the amount funded, with CBN NZ retaining a portion. Commission is capped at 3%.
Complaints Handling & Dispute Resolution
If you have feedback or concerns, first please discuss this with your adviser.
Please refer to https://cbnnz.nz/complaints-process/ for our full Complaints and Disputes process. We’re here to resolve issues efficiently and transparently.
Reliability Event
We, and our personnel, have not been subject to a reliability event.
Our Duties to You
Under the Financial Markets Conduct Act 2013, we, CBN NZ, and anyone advising on their behalf are committed to:
Giving priority to your interests by taking all reasonable steps to ensure our advice is not materially influenced by our own interests.
Exercising care, diligence, and skill in providing you with advice.
Meeting standards of competence, knowledge, and skill as set by the Code of Professional Conduct for Financial Advice Services.
Meeting standards of ethical behaviour, conduct, and client care as set by the Code of Professional Conduct for Financial Advice Services.
For more details on these obligations, feel free to contact us or visit the FMA website.
Contact Information
Name:
Tracy Eddy
Phone:
0274 288 668
Email:
Location:
Christchurch
Please see our Adviser Scope of Service document for more information about our services.
Glossary
For your reference:
· Authorised Body: An authorised and registered entity, named on a provider’s license, enabling them to offer licensed services.
· Financial Adviser: A registered and qualified financial adviser with skill, experience and scope in specific market products and financial services.
· Financial Advice: Recommendations regarding suitable financial advice products for you.
· Financial Markets Authority (FMA): NZ’s regulatory body overseeing financial services and securities markets.
Let us know if you have questions or if there’s any way we can support you.