We want you to get the care you deserve.
About Kindred
Kindred is a commercial insurance broker based in Christchurch, giving New Zealand businesses — whatever their size or stage — direct access to a Principal Broker, not a call centre, a junior account manager, or a sales script.
Our story
Why Kindred exists
Kindred started with a simple frustration: watching good businesses get let down by insurance that only showed up when something was being sold. Renewals that felt automatic. Claims that surfaced a gap nobody had ever explained. Advice that arrived after the damage was done, not before.
Kindred was built to be the opposite of that. Not the broker with the most access, or the biggest book of clients — the one with the best judgement. Someone who treats your business like it actually matters to them, because it does.
How Kindred works
Clear, not simplified
We won't pretend commercial insurance is simple — it isn't. What we will do is explain what's actually complex, in plain language, until you know exactly what you're covered for.
Advice first, sale second
Sometimes the right advice is inconvenient — telling you a policy isn't right for you, even if it costs a sale. That's what an advisor is for.
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The unglamorous work, done properly
Sums insured. Exclusions. The clause everyone skips. This is where claims get won or lost, and it's where we spend our time.
Care that shows up at claim time
Kindred Care isn't a slogan on a wall — it's what happens when your business actually needs us, not just at renewal.
Meet your broker
20 years' experience · 300+ New Zealand businesses looked after
I’m Tracy Eddy, Principal Broker and Director at Kindred Insurance.
I started this business because I know what it feels like to be counted out before anyone has really taken the time to understand what you’re building. That experience shaped the way I work — with care, curiosity, and a commitment to seeing the full picture before offering advice.
Diligence isn’t as flashy as achievements, but it’s often more important. The details matter. They’re what protect you when things go wrong, and they’re what make insurance actually fit the way your business operates.
Kindred exists for people who want a trusted advisor — someone who listens, who respects the work you’ve put in, and who makes insurance feel manageable rather than overwhelming. My role is to give you clarity, confidence, and cover that genuinely supports what you’re building.
If you want insurance handled properly, with care and attention from someone who treats you the way you’d treat your own, I’m here to help.
